FAQs
How far in advance should I book?
Can I get a re-schedule or transfer tickets?
Can I get a refund if I have to cancel?
Advance purchase is required. We suggest you book a tour at least 1 week in advance. For larger groups, we encourage you to book 2 weeks in advance to guarantee availability.
Can I get a refund if I have to cancel?
Can I get a re-schedule or transfer tickets?
Can I get a refund if I have to cancel?
Tickets are non-refundable. If you need to reschedule, you must contact us at least 2 weeks in advance. Otherwise, there are no refunds, credits, or exchanges for no-shows.
Can I get a re-schedule or transfer tickets?
Can I get a re-schedule or transfer tickets?
Can I get a re-schedule or transfer tickets?
Sure! We can reschedule your tour given at least 2 weeks in advance notice.
What about dietary restrictions?
What about dietary restrictions?
Can I get a re-schedule or transfer tickets?
If you have any dietary restrictions or allergies, please let us know at least 72 hours in advance. Vegetarian nut, seafood and egg allergies are accommodated.
PLEASE NOTE: WE ARE UNABLE TO CATER TO VEGAN OR GLUTEN FREE DIETARY RESTRICTIONS.
Are there any loo breaks?
What about dietary restrictions?
Are there any loo breaks?
Of course, please let your guide know if you need to use the facillities and you will be directed to the nearest convenience.